The following numbers can be dialled in an emergency, either from a landline or mobile phone.
112
The national emergency number. This can be used for any medical or fire/smoke/explosives emergency. It can also be dialled when someone is trapped or if you witnessed a suicide attempt
110
The national police force. Call this number in case of attempted theft or damage. An assault or risk to life
Heimwegtelefon
A service you can call at night if you feel uncomfortable on your way home. A volunteer will speak to you on the phone until you are safely home. They can dispatch emergency services if needed. It works throughout Germany and is a free service. You can use it on Sunday to Thursday from 21:00 until 24:00 and on Friday to Saturday from 22:00 until 02:00 the next morning Save the number on your phone – 030 12074182
Instructions
- Dial and wait to be connected to an operator.
- Clearly state the incident.
- Indicate how many people require help and if any weapons or dangerous substances are involved
- Indicate your location and explain how to reach you.
- Answer all the questions asked and follow the operator’s advice.
- Do not hang up until you are told to do so.
- Try to keep your phone free after hanging up, as they may try to call back. See below for phrases
Other import numbers
Number | Information |
---|---|
116 117 | Non-emergency medical (doctor on call) |
19 240 | Toxic substance emergency |
19 295 | Alcoholics Anonymous |
0711 70 10 70 | Air rescue: |
0800 111 01 11 | Suicide hotline |
0800 111 03 33 | Kids and youth hotline / Kinder und Jugendtelefon |
0800 111 05 50 | Parental hotline / Elterntelefon |
0180 331 94 11 | AIDS hotline |
116 111 | Hotline for Children to use |
030 12074182 | Heimwegtelefon Speak to someone while walking home alone |
German emergency phrases
English | German |
---|---|
I need a doctor | Ich brauche einen Arzt. |
I need a hospital | Ich brauche ein Krankenhaus. |
Call an ambulance! | Rufen Sie einen Krankenwagen! |
There’s been an accident | Es gab einen Unfall. |
It’s an emergency | Es ist ein Notfall |
I am in danger | Ich bin in Gefahr |
I’m feeling sick | Mir ist schlecht. |
I’m in pain | Ich habe Schmerzen. |
Can you help me | Können Sie mir helfen |
Police | die Polizei |
Fire service | die Feuerwehr |
Rescue service | der Rettungsdienst |
Ambulance | der Krankenwagen |
Pharmacy | die Apotheke |
Hospital | Das Krankenhaus |
Medicine | die Medizin |
Poisoning | Vergiftungen |
Heart attack | Herzinfarkt |
Stroke | Schlaganfall |
Choking | Würgend |
Difficulty breathing | Schwierigkeiten beim Atmen |
Wounded | Verletzt |
Wound | die Wunde |
Bleeding | Blutung |
Concussion | Gehirnerschütterung |
Diabetic | Diabetiker |
Give birth | Gebären |
Unconcious | Bewusstlos |
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