
Düsseldorf
Reach them through
- Tonhallen Strasse 14-15, 2nd Floor, 40211, Dusseldorf
- Online Form
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There is a new, more convenient way to apply for your South African passport in Germany. In addition to the traditional route through the Consulate in Munich, you can submit your application through the company VFS Global. For an additional service fee, you can now:
This is a modern touch to the old process, designed to make life abroad a little easier.
VFS Global is a commercial company working in partnership with the Department of Home Affairs, South Africa, to operate an Application Centre that provides selected consular services to South African citizens in Germany. Visit VFS Global for full details
There are currently two VFS Global offices in Germany where you can complete your biometrics for a South African passport
When applying through VFS Global, make sure you prepare your documents carefully.
The most up-to-date list of required documents is always available on the VFS Global website and on the South African Embassy website; refer to them as your primary sources.
On the VFS Website, in the Consular Services dropdown, select Adult Passport and open the Documents Required tab.
That said, there are a few important things to keep in mind:
Always double-check your paperwork before booking your appointment — missing or uncertified documents can cause delays or rejection.
Here are some tips on the application process
Make sure you have all the required paperwork as listed on the VFS Global website.
Double-check that originals, certified copies, and translations are in order before you start.
Create a user account on the VFS Global site to begin your application process.
Log in to your account and choose a date and time at the VFS Service Centre
Walk-ins are accepted, but booking online will save you time (and nerves).
Good to know:
📌 If you book for one person, the available time slots are visible.
📌If you try to book for more than one applicant, the system won’t show time slots.
📌In practice, you can usually book one appointment for multiple people (for example, both children) and submit all applications during that visit—just be sure you have complete documentation for each person.
📌If there are no appointments available for passports, select another type of appointment. Feedback from VFS is that it does not really matter what type you choose
📅 Appointment availability
Passport appointments via VFS Global in Germany are released periodically, often monthly. Check the booking system regularly—persistence pays off.
Small but crucial tip:
If your passport has already expired and the system rejects the “Valid until” date, select a future date to proceed.
Download the relevant forms from the VFS Website, print them and fill them out
Bring your original documents, application form, pay the required fees, and have your biometric data captured.
Location information on the VFS Website
Your application is securely forwarded from VFS Global to the South African Department of Home Affairs for verification and issuance.
The online tracking tool is currently not working. VFS sends emails with status changes. Please make sure to check your spam emails.
Once your new passport is ready, it will be couriered to your address (fees apply) or made available for pickup, depending on the service option you chose.
To ensure that applicants receive their documents on time, they are advised to please book an appointment at least EIGHTEEN months before the expiry of their current passport to avoid any delays. Please do not make fixed travel arrangements before obtaining your passport.”
For urgent travel needs, plan ahead. Do not rely on last-minute scheduling.
Important: The Embassy/Consulate and VFS Global are two separate application channels. They do not share systems, appointments, or records.
The only connection between the two is that the South African Department of Home Affairs ultimately processes all applications.
Submitting through one channel does not affect or update any application made through the other.
If you’re applying for a South African passport in Germany, it’s important to note that the Consulate cannot track your application’s progress until it receives the diplomatic bag from Home Affairs in South Africa.
The VFS Tracking system is also not linked to the DHA, so you cannot track your application. You will get emails with the progress from VFS as they receive it.
This means they are unable to provide updates on processing times. However, applicants with civic status enquiries can follow up directly with Home Affairs by emailing hacc@dha.gov.za.
Some applicants have also had success obtaining updates by calling Home Affairs at 0800 60 11 90 from South Africa or +27 12 338 8000 from outside South Africa. You will need some patience, but most callers eventually get through
Responses via email may take some time, with some applicants reporting a reply after about a month.
Take your old and new passports and your residence permit with you on your trip.
However, we recommend that you enquire about the entry and exit conditions of the country you are visiting before you travel abroad (for example at the embassy of the country you are visiting)
Every application tells a story — the waiting, the surprises, the small victories when things finally move forward. If you’ve gone through the child passport process, your experience could make the road a little smoother for someone else.
We’ve created simple, easy-to-complete forms where you can share your timeline and what the process was really like for you. It doesn’t take long, but it can make a real difference to another South African family trying to find their footing far from home.
No two applications unfold exactly the same way. Some move quickly, others test your patience, and many come with unexpected twists along the way. Reading about other families’ experiences can help you prepare, avoid common mistakes, and feel a little less alone in the process.
Below you’ll find stories, tips, timelines, and lessons shared by South Africans in Germany who have already gone through the child passport application journey. Sometimes the most helpful advice comes from someone who has just stood in the same queue.

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Embassy Berlin Reach them through Tiergartenstraße. 18, 10785 Berlin +4930220730 +493022073190 berlin.consular@dirco.gov.za Social Networks SAEmbassyBerlin @SAEmbassyBerlin Website Consulate Munich Reach them through Sendlinger-Tor-Platz 5, 80336 Munich +49892311630 49 89 231 163 53 munich.consular@dirco.gov.za Social Networks Consulate in Munich Website Honorary Consuls The Honorary Consuls are tasked with the promotion of the South African export trade, serve as contact persons for visiting South African business people, distribute general information on South Africa and represent South Africa
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